Future-proof your facilities management strategies

Global State of Facilities Management Report, 2025

The $3 trillion facilities management industry is evolving from a back-of-house function to a strategic partner essential for driving competitive advantage. JLL's 2025 Global State of Facilities Management report surveyed FM leaders from 248 organizations, revealing what should be top of mind for facilities managers with that evolution: 

  • Cost efficiency: 84% of leaders call out managing costs and budget constraints as their top challenge, with a focus on supply chains and technology. 
  • Impacting the workplace experience: Facilities management is now central to creating high-performing workspaces, directly influencing occupant wellbeing, safety and employee satisfaction. 
  • Accelerating AI adoption: 28% of organizations have started to use artificial intelligence in their operations to boost efficiency, predict maintenance and bolster their workforce. 
  • Building enterprise resilience: Leaders are moving beyond daily operations to implement risk management strategies, protecting their businesses against disruptions. 

Download the full report to explore these insights and more, to inform your organization’s path toward a future-ready FM strategy. 

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